Hereworks Solve

Solve – Smart Issue Reporting for Smarter Buildings

Solve is a platform that enables users to report issues in their workspace in less than five seconds without app installation or login. Each request is automatically logged and visualised on a heatmap, allowing building managers to easily identify problem areas and prioritise tasks.

Simplify Operations,

Close the

Loop

Solve replaces messy email chains, spreadsheets, and delayed response times with one easy-to-use platform. Whether it's a broken light, climate control problem, or IT issue, staff and tenants can log problems in seconds. Facilities teams get instant alerts, can track issue status, assign tasks, and resolve them without friction.

Real-World Use Cases

From coworking spaces to corporate offices and multi-tenant buildings, Solve is already improving how teams handle daily disruptions. Use it to manage reactive maintenance, track recurring issues, and keep stakeholders informed. With clear reporting and accountability, you gain full visibility into building performance and user satisfaction.

Try Solve

The

Perfect

Solution for

Workplace & Facilities Management

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Multi-Tenant Office Buildings

Co-working Spaces and Serviced Offices

Student Accommodation

Hotels & Holiday Homes

Workplace & Facilities Management

Solve makes workplace issue reporting frictionless—anyone can submit a request by simply tapping or scanning a tag, no app required. Facility managers can track and resolve issues via the Solve dashboard, while heatmaps and analytics surface trends to support data-driven decisions.

Multi-Tenant Office Buildings

Tenants can report issues instantly without an app, improving response times and overall satisfaction. Property managers gain a clear view of all reported problems through the dashboard, enabling faster resolution and stronger tenant relationships.

Co-working Spaces and Serviced Offices

Anyone can report issues quickly with minimal disruption, enabling community managers to respond promptly. Shared assets can be tracked and optimized through smart tagging, while heatmaps and dashboards provide real-time insights into recurring problems.

Student Accommodation

Students can report maintenance issues instantly by scanning a Solve tag, with no app or login needed. Automated ticket workflows eliminate delays, while heatmaps and real-time insights help identify trends and resolve recurring problems efficiently.

Hotels & Holiday Homes

Guests can report issues during their stay by simply scanning a tag—no apps or logins needed. Staff can respond quickly across the property, while centralized tracking enables owners to manage multiple locations efficiently and reduce maintenance costs.

Smarter Decisions, All in One Dashboard

Solve brings all your analytics together in a single, easy-to-use dashboard. With AI-powered insights, heatmaps, and clear visual reports, you can quickly identify problem areas and improve operations.

Whether integrated with your existing systems or used on its own, Solve helps you make data-driven decisions that enhance occupant experience and efficiency.
‍

The Human Centric

Approach to Smart

Buildings

Manage requests and issues effectively to deliver a high-end customer experience

Explore Solve

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